Quai Investment Services Ltd
This page is for individual investors who hold a product with Quai Investment Services Limited (QISL) through one of our corporate clients.
Quai Investment Services Limited is regulated by the Financial Conduct Authority (FCA) and is part of the Quai Digital Group. We work with companies to offer savings and investment products, including pensions and ISAs, which they make available to individual investors like you.
Through our corporate clients, QISL products provide flexible, low-cost ways to help you save and invest. Our goal is to ensure our products are managed smoothly and reliably.
If you need assistance
If you have a QISL product through one of our partners and need assistance, please contact us using one of the following methods:
- Call: 01733 305740
- Email: info@quai-digital.co.uk
- Write: Quai Investment Services Ltd, 16 Tesla Court, Innovation Way, Peterborough, PE2 6FL
MIFIDPRU Public Disclosure
This document sets out our public disclosures required under the FCA’s MIFIDPRU 8 rules (IFPR). These disclosures are based on our ICARA process and are reviewed at least annually.
Data Protection and Privacy Complaints
At Quai, we are committed to protecting your personal data and respecting your privacy. If you have any concerns, questions, or complaints about how we collect, use, or store your personal information, we want to hear from you so we can put it right.
How to make a complaint
If you believe we have mishandled your data or breached your data protection rights, please contact our complaints team at ‘complaints@quai-digital.co.uk‘
Please include as much detail as possible about your concern, including any relevant dates or specific data you are inquiring about.