Operational support

At Quai Digital, we take care of the complex, time-consuming tasks so you can concentrate on what truly matters – growth and client relationships.
Our operational support services cover everything from onboarding and trading to transfers and reporting — offering the end-to-end administrative support firms need to run efficient, compliant wealth propositions.
Streamlined admin, delivered with the flexibility you need
Our flexible, cost-effective services combine experienced operational teams with powerful platform technology — giving you a smarter way to run day-to-day administration.
Designed to reduce complexity and improve service quality, our support helps you operate more efficiently and focus on what matters most: your clients.
Client implementation
Fast, compliant onboarding to get your clients set up quickly — without the operational burden falling on your team.
Product administration
Day-to-day management of pensions, ISAs and GIAs — from contributions and withdrawals to HMRC and scheme reporting.
Investment administration
Trade execution, reconciliations and cash management — delivered accurately and on time, every time.
Transfers and transitions
Handle client and asset transfers with minimal disruption — including complex SIPP or pension movements.
Regulatory reporting
Comprehensive compliance support, including client money, tax, and governance reporting to help you stay ahead of requirements.
Client and adviser support
Responsive support teams and ongoing operational support — so both your clients and teams get the answers they need.
Why choose Quai Digital for operational support?
Reliable, efficient administration — without the burden of running it all in-house.
Experienced teams that know your world
Our team brings deep experience in pensions, investments and platform operations — so you get the right support from day one.
Seamless integration with your systems
Our operational services work with your existing tech or with ours — giving you flexibility without disruption.
Proven delivery at scale
From onboarding to reporting, we’ve supported thousands of accounts and transitions — with the consistency and care your clients expect.

client success stories
Real-world results, delivered
Quai’s operational support services have enabled clients to streamline their operations, reduce costs, and focus on growth. Discover how we helped a fintech company enhance its investment infrastructure and scale efficiently.
Ready to reshape your business?
We’ll help you choose the right services for your firm. Get in touch to see how we can support you.
